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7 Best ESG Updates in ServiceNow Xanadu

October 7, 2024

In boardrooms across the globe, conversations are shifting. Climate change, once a footnote in annual reports, now takes center stage in strategic planning. As governments worldwide gear up to implement stricter environmental policies and market-based incentives, the business landscape is evolving quickly. The message is clear: adapt or be left behind. 

But here’s the twist – this seismic shift isn’t just about compliance or risk mitigation. It’s about opportunity. Forward-thinking organizations are discovering that sustainability isn’t a cost center – it’s a launchpad for innovation, efficiency, and growth. And that’s where ServiceNow Xanadu comes into play, offering a suite of AI-powered ESG solutions that are nothing short of revolutionary. 

Let’s dive into the game-changing features that are making ServiceNow Xanadu for ESG the talk of the C-Suite: 

1. Supplier Alignment Insights: Transparency Across Your Value Chain 

In today’s interconnected business world, your company’s environmental impact extends far beyond your operations. ServiceNow Xanadu addresses this challenge head-on: 

  • SBTI Target Alignment: Easily collect and analyze data on whether your suppliers are aligning with Science Based Targets initiative (SBTi) approved targets. This feature allows you to identify leaders and laggards in your supply chain, driving collaborative improvement. 
  • CDP Questionnaire Tracking: Monitor which suppliers are disclosing information through CDP Questionnaires. This transparency not only aids in comprehensive reporting but also helps in identifying potential risks and opportunities within your supply network. 

2. Customizable Scope 3 Configurations: Tailored to Your Business Reality 

Tailored to Your Business Reality 

Scope 3 emissions often represent the lion’s share of a company’s carbon footprint, yet they’re notoriously difficult to measure. ServiceNow Xanadu offers a solution: 

  • Flexible Data Models: Introduce different tables as part of scope 3 configurations, allowing you to align your Configuration Management Database (CMDB) data with various category types according to their emissions factors. 
  • Business-Specific Alignment: This customization ensures that your emissions calculations accurately reflect your unique business model and operations, providing a more precise picture of your environmental impact. 

3. Flexible Fiscal Calendars: Global Compatibility, Local Precision 

In a global economy, one size doesn’t fit all – especially when it comes to fiscal calendars. 

  • Custom Calendar Definitions: Define fiscal calendars that align with your organization’s specific reporting periods, whether you’re following the Indian fiscal year (April to March) or any other variation. 
  • Multi-Calendar Aggregation: Seamlessly aggregate and report data across multiple fiscal calendars. This feature is a game-changer for multinational corporations, allowing subsidiaries to collect data in their local fiscal calendars while enabling consolidated reporting on a global scale. 

4. Enhanced Data Management: Efficiency Meets Accuracy 

As ESG data grows in volume and importance, managing it effectively becomes crucial. ServiceNow Xanadu rises to the challenge: 

  • Advanced Filtering: Implement filters to narrow down metric data tasks for submission and approval, streamlining the data management process. 
  • Performance Optimization: Address performance concerns associated with handling large volumes of data tasks, ensuring smooth operation even as your ESG initiatives scale. 
This Image shows the ESG Content Accelerator App in ServiceNow Xanadu Release

5. ESG Content Accelerator: Your Emission Factor Powerhouse  

Say goodbye to the tedious process of manually collecting emission factor datasets: 

  • Pre-loaded Datasets: Access a variety of emission factor datasets that organizations can download and use in their calculations. 
  • Regular Updates: Stay current with the latest emission factors, ensuring your calculations are based on the most up-to-date information available. 

6. Multi-level Approvals: Robust Governance Made Easy  

Ensure data integrity and compliance with ServiceNow Xanadu’s enhanced approval capabilities: 

  • GRC Configurator Integration: In the backend ServiceNow Xanadu for ESG Leverages the GRC configurator app to implement multi-level approvals without the need for custom development. Enabling ESG administrators to define either simple or advanced approval flows for all metrics and metric definitions, adapting to your organization’s specific governance requirements. 

7. Sustainable IT Dashboard: Visualizing Your Tech Footprint

This image shows the Scope 3 Emissons Dashboard on ServiceNow Xanadu

Understand and optimize the environmental impact of your IT infrastructure: 

  • Model-Specific Insights: View energy consumption and emissions data for each hardware product asset model and its associated assets, listed in descending order for easy prioritization. 
  • Category Filtering Enhancement: Analyze models within specific categories, allowing for targeted optimization strategies across your IT landscape. 

8. Seamless Integrations: Bridging the Gap Between Data and Reporting

ServiceNow Xanadu takes the pain out of ESG reporting with powerful integrations: 

  • SharePoint Integration: Enable seamless narrative closures, streamlining the qualitative aspects of your ESG reporting. 
  • O365 Integration Enhancements: Create reports in Word documents with data imported directly from the ESG Management App, eliminating the need for manual data entry and reducing the risk of errors. 

The AI Advantage: Putting Technology to Work for People and Planet 

ServiceNow Xanadu isn’t just about features – it’s about unleashing the power of AI to drive sustainable business practices. With hundreds of AI-driven capabilities, organizations can: 

  • Automate complex data collection and analysis processes 
  • Generate predictive insights to stay ahead of ESG trends 
  • Identify optimization opportunities across operations 
  • Streamline reporting to meet evolving disclosure requirements 
The AI Advantage: Putting Technology to Work for People and Planet 

Charting Your Course to Sustainable Success 

As we stand on the brink of a low-carbon future, the question isn’t whether to adapt, but how quickly you can transform. ServiceNow Xanadu offers more than just a suite of tools – it provides a roadmap to turn sustainability into a competitive advantage. 

Want to discover how AI-driven solutions can help you decarbonize your entire value chain while boosting efficiency and driving innovation? 

Contact SGITAL today and discover how ServiceNow Xanadu can propel your business into a sustainable, profitable future. Don’t just adapt to change – lead it.