Sgital Pte. Ltd. ("Sgital", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sgital.com, interact with our services, or engage with us through other channels (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically, and information from third parties.
1.1 Information You Provide
- Contact information — name, email address, phone number, company, job title — when you fill out forms, request a proposal, subscribe to updates, or contact us.
- Job application information — resume, cover letter, LinkedIn/portfolio links, work experience, and other details you submit through our careers page.
- Communications — records of correspondence when you contact us (emails, support requests, meeting notes).
1.2 Information Collected Automatically
- Usage data — pages viewed, time spent, links clicked, referring URLs, browser type, device type, and approximate location (derived from IP address).
- Cookies and similar technologies — small data files that help us remember your preferences, measure performance, and improve user experience.
1.3 Information From Third Parties
We may receive information from partners, service providers, and publicly available sources (e.g., LinkedIn, ServiceNow partner portals) to verify credentials or enhance our records.
2. How We Use Your Information
- Provide, operate, and improve our Services.
- Respond to inquiries, proposals, and support requests.
- Process job applications and communicate about hiring.
- Send transactional emails (confirmation, follow-ups) and, where permitted, marketing updates about Sgital offerings.
- Analyze usage patterns to enhance performance, security, and user experience.
- Comply with legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers — vendors who help us operate our business (e.g., AWS for hosting and storage, email delivery providers, analytics tools), under contractual confidentiality obligations.
- Partners — when jointly delivering a solution (e.g., ServiceNow or other certified partners) with your consent.
- Legal compliance — when required by law, regulation, legal process, or to protect Sgital's rights, property, and safety or those of others.
- Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets.
4. International Data Transfers
Sgital operates across multiple regions including Singapore, India, and ASEAN. Your information may be transferred to, stored in, and processed in these jurisdictions. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Job applications are retained for up to 24 months unless you request earlier deletion.
6. Security
We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (TLS), secure cloud infrastructure (AWS), and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction (e.g., PDPA in Singapore, GDPR in the EU, CCPA in California), you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Receive a copy of your data in a portable format.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@sgital.com. We will respond within the timeframes required by applicable law.
8. Cookies
We use essential cookies to operate our website, and analytics cookies to understand site usage. You can control cookies through your browser settings. Disabling some cookies may impact functionality.
9. Children's Privacy
Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., ServiceNow Store, LinkedIn, YouTube). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where changes are material, provide prominent notice on our website.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact: